When will my order be shipped?

In-stock orders will ship within 1-3 business days. When your order ships, you will receive an email confirmation with tracking information.

If you do not receive the email, please check your spam folder.

How to cancel my order?

After the order is successfully paid, you can check the status of your order in your account order details.

You can cancel your order within 1 hour of placing it. After 1 hour, our order will enter the packing process. Once packed, the order cannot be canceled. Please understand our work.

How do I return it?

Please contact us at [email protected] before returning any items.

Our policy is valid for 7 natural days. Unfortunately, we will not be able to provide you with a refund or exchange if it is 7 natural days after you received the product.

To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging.

Special order returns due to customer preference, inappropriateness, or any other reason we also accept. Customer bears all round-trip shipping costs.

Fusionwx reserves the right to refuse the return or exchange of items that are not in new condition due to customer damage or misuse.

For more details on returns, please visit the Refund and Returns Policy page.

How can I track my order?

You can track your order on the Track Order page above the search bar on our homepage.

How to contact customer service?

To contact our Services team, you can do one of the following:

Please see the Contact us page.
You can also find answers to your questions on our website: